Search found 7 matches

by eysamemi
Tue Oct 19, 2021 11:39 am
Forum: Support - Player
Topic: Galaxy store license error
Replies: 11
Views: 3534

Re: Galaxy store license error

and as samsung support said to me earlier neutron is an in app purchase and not a license issue that samsung can not help me here
by eysamemi
Tue Oct 19, 2021 11:35 am
Forum: Support - Player
Topic: Galaxy store license error
Replies: 11
Views: 3534

Re: Galaxy store license error

in one screenshot I showed that I Downloaded app from a restore from samsung account I do reinstalling before I post anything here I deal with this for a month You however now after scrolling down in my apps in galaxy store i find neutron as you See but sorry I cant understand,You said I repurchase ...
by eysamemi
Mon Oct 18, 2021 6:18 pm
Forum: Support - Player
Topic: Galaxy store license error
Replies: 11
Views: 3534

Re: Galaxy store license error

neutron is in recipes but cant find it for reinstalation
by eysamemi
Mon Oct 18, 2021 6:16 pm
Forum: Support - Player
Topic: Galaxy store license error
Replies: 11
Views: 3534

Re: Galaxy store license error

and these are my restored backup
by eysamemi
Mon Oct 18, 2021 6:12 pm
Forum: Support - Player
Topic: Galaxy store license error
Replies: 11
Views: 3534

Re: Galaxy store license error

As I said, I do not find neutron in galaxy store, but its in my previous recipes that i sending
and I have two neutron, I downloaded one from Samsung backup and another apk downloaded from here but none of them have in-app-store status.
these are my apk downloaded details
by eysamemi
Mon Oct 18, 2021 4:36 pm
Forum: Support - Player
Topic: Galaxy store license error
Replies: 11
Views: 3534

Re: Galaxy store license error

Of corse I Login with same account
and I have all details for evidence such as ordering number, date and time that belongs to same account I Logined on phone
by eysamemi
Mon Oct 18, 2021 4:15 pm
Forum: Support - Player
Topic: Galaxy store license error
Replies: 11
Views: 3534

Galaxy store license error

Hi, 2 years ago I bought the app from the Galaxy Store, and updated my phone a few days ago, and then I get the License Error, so I cleaned the Cache of Store and Player, and waited for a while, but nothing happened. However I cant find player in galaxy store anyways I tried and when calling samsung...