Search found 28 matches

by brimley
Fri Jan 29, 2021 10:28 am
Forum: Support - Player
Topic: Need to purchase twice on same android account?!
Replies: 2
Views: 758

Need to purchase twice on same android account?!

I have two android phones on the same gmail account but it's asking me to purchase again on the second phone. It shows in my apps as purchased on the second phone but when I click install it says buy now. I don't understand this, is neutron a per device licence? - Everything I read seems to indicate...
by brimley
Wed Nov 25, 2020 9:21 am
Forum: Support - Player
Topic: Can't delete source dir
Replies: 3
Views: 927

Re: Can't delete source dir

ok thanks, uninstalling is really the only way to delete a source?

Wow.

Steve
by brimley
Tue Nov 24, 2020 7:29 pm
Forum: Support - Player
Topic: Can't delete source dir
Replies: 3
Views: 927

Can't delete source dir

Well my nightmare of just trying to play music from a smb share continues.... I thought I'd turn on DNLA and try that, but first I wanted to delete my existing source. It's currently red stating Error: Check if storage accessible. (It is fine, every other app is ok). Unfortunately, I can't even dele...
by brimley
Tue Nov 24, 2020 10:37 am
Forum: Support - Player
Topic: Scan incomplete on SMB (wd my cloud dir)
Replies: 9
Views: 1847

Re: Scan incomplete on SMB (wd my cloud dir)

No reply from support, but I was trying it out last night, seemed to be ok then when I clicked on a different track it got stuck on loading for ever. Then my source turned red with a message about check access (it was fine on samba on another device) and then it decided to delete my source altogethe...
by brimley
Mon Nov 23, 2020 11:33 am
Forum: Support - Player
Topic: Scan incomplete on SMB (wd my cloud dir)
Replies: 9
Views: 1847

Re: Scan incomplete on SMB (wd my cloud dir)

Well this gets weirder, when it eventually loaded the first track, everything I selected thereafter played immediately so maybe there's still hope?
I must stress this is not a network issue.
I'll send an email as suggested and post any updates
..
by brimley
Mon Nov 23, 2020 11:27 am
Forum: Support - Player
Topic: Scan incomplete on SMB (wd my cloud dir)
Replies: 9
Views: 1847

Re: Scan incomplete on SMB (wd my cloud dir)

Well it finally finished scanning, but when I click on a track it just sits loading approximately for ever. This is unusable so I'm just going to give up on it, which is a shame,I really wanted to buy it. The only remaining option is usb player pro but there's no trial version so that's that. Back t...
by brimley
Sun Nov 22, 2020 9:41 pm
Forum: Support - Player
Topic: Scan incomplete on SMB (wd my cloud dir)
Replies: 9
Views: 1847

Re: Scan incomplete on SMB (wd my cloud dir)

I'd rather not, I've had this setup for a long time. Update - it's actually still scanning, it's really slow. At this rate it'll take days, I have a fast network, what is it doing?. Whatever it is, I don't want it. Ideally, it would work like VLC or the samba app where I can quickly browse to whatev...
by brimley
Sun Nov 22, 2020 2:41 pm
Forum: Support - Player
Topic: Scan incomplete on SMB (wd my cloud dir)
Replies: 9
Views: 1847

Scan incomplete on SMB (wd my cloud dir)

I have a music directory on my wd mycloud (smb1 protocol I think) but the scan of this as source stops at 768 folders/9500 files.

I can play everything in the dir with samba/VLC etc.

This is a showstopper for me.

Known issue?

Thanks
Steve