Not all Cover Art iS displayed

Support questions for Neutron Player only.
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CarlFredricksen
Posts: 93
Joined: Mon Jan 09, 2017 3:22 pm

Not all Cover Art iS displayed

Post by CarlFredricksen » Wed Dec 16, 2020 8:09 pm

After working correctly for almost a half year suddenly not all Album covers are shown.
When scrolling through the folders some covers look like TV with no signal. When playing songs from the folder the display stays black.
Some folders show covers from other folders. A problem that occurred moths ago but didn't affect the cover shown on the display while playing.
It doesn't matter if the music is in Ogg or MP3, if the album covers are jpg files or included in the song file.
Most work, but some don't.
What can I do?
Attachments
Screenshot_20201216-210404.png
Screenshot_20201216-210404.png (184.99 KiB) Viewed 1967 times
Screenshot_20201216-210309.png
Screenshot_20201216-210309.png (196.14 KiB) Viewed 1967 times
Screenshot_20201216-210316.png
Screenshot_20201216-210316.png (176.73 KiB) Viewed 1967 times

CarlFredricksen
Posts: 93
Joined: Mon Jan 09, 2017 3:22 pm

Re: Not all Cover Art iS displayed

Post by CarlFredricksen » Wed Dec 16, 2020 8:10 pm

I wasn't able to add more screenshots

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: Not all Cover Art iS displayed

Post by blaubär » Wed Dec 16, 2020 9:25 pm

Is Settings > Media Library > Prefer Metadata Album Art active ? Are there images in the folders with the music files ? Are images contained in the music file's tags ? Does a complete scan of the sources help ? Did you perhaps switch off the display by tapping on the here highlighted button ? Tap again, what happens?

20201216_222750.jpg
20201216_222750.jpg (8.02 KiB) Viewed 1964 times

Caelin1
Posts: 57
Joined: Wed Jun 12, 2019 8:41 pm
Location: United States

Re: Not all Cover Art iS displayed

Post by Caelin1 » Fri Dec 18, 2020 6:06 am

Extending blaübar's post, rescanning the source may not work due to the app not looking at metadata when scanning. To fix this, try renaming a file or a folder that the file is under. Can be as simple as adding a ".", deleting a space, etc.

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: Not all Cover Art iS displayed

Post by blaubär » Fri Dec 18, 2020 6:24 am

You can refresh or rescan. Rescan does look at every file and its metadata. Refresh may omit directories, eg if only metadata have changed. Rescan is done by a long press on Sources or one source, then Scan.

CarlFredricksen
Posts: 93
Joined: Mon Jan 09, 2017 3:22 pm

Re: Not all Cover Art iS displayed

Post by CarlFredricksen » Sat Dec 19, 2020 10:35 am

I did a rescan, but it didn't helped
Then I checked in media library point 1 and 4, did a rescan. It didn't help.
Then I unchecked the two points, did a rescan - and all covers were displayed.
I don't understand why, but now it works how it should.

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: Not all Cover Art iS displayed

Post by blaubär » Sat Dec 19, 2020 10:45 am

You mean "Group by Album Artist" and "Split Album by Album Artist" ?

medlib.JPG
medlib.JPG (32.44 KiB) Viewed 1948 times
Well, perhaps there was some inconsistency in your library.

CarlFredricksen
Posts: 93
Joined: Mon Jan 09, 2017 3:22 pm

Re: Not all Cover Art iS displayed

Post by CarlFredricksen » Mon Jan 18, 2021 7:11 pm

Yes, as displayed in the Screenshot
But the problems although occurs in several folders. Again and again

CarlFredricksen
Posts: 93
Joined: Mon Jan 09, 2017 3:22 pm

Re: Not all Cover Art iS displayed

Post by CarlFredricksen » Mon Jan 18, 2021 7:27 pm

strange: some covers that are not displayed in folder view or when a song is played although occur in the widget 🤷‍♂️

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: Not all Cover Art iS displayed

Post by blaubär » Mon Jan 18, 2021 8:13 pm

Well, you could uninstall Neutron, delete its software directory to intentionally remove any settings and reinstall Neutron. Perhaps the database became inconsistent.

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