Change volume from smartphone button

Support questions for Neutron Player only.
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Byo91
Posts: 2
Joined: Tue Sep 20, 2022 8:14 pm

Change volume from smartphone button

Post by Byo91 » Tue Sep 20, 2022 8:22 pm

Hi, I'm a new user of Neutron Player.
I have installed the player in my pixel 6 and I use the HTC external DAC with my wired headphones.
My problem is that it's not possible for me to change the volume with the smartphone's buttons or with the headphones buttons only when the phone is locked.
If I unlock the screen and I open the app player then I can adjust the volume.
Any solution?
Thanks

blaubär
Posts: 2647
Joined: Tue Apr 02, 2019 6:48 am

Re: Change volume from smartphone button

Post by blaubär » Wed Sep 21, 2022 4:44 am

Byo91 wrote:
Tue Sep 20, 2022 8:22 pm
My problem is that it's not possible for me to change the volume with the smartphone's buttons or with the headphones buttons only when the phone is locked.
If I unlock the screen and I open the app player then I can adjust the volume.
You could try some settings, e.g. Audio Hardware > Direct USB Access and its submenues.

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Byo91
Posts: 2
Joined: Tue Sep 20, 2022 8:14 pm

Re: Change volume from smartphone button

Post by Byo91 » Wed Sep 21, 2022 9:49 pm

Thanks for your reply.
I have done so many tests but nothing as changed.
I can only change the volume if the app is open.
if I have the app in the background and I click the volume buttons I see the default phone bar go down or up but the audio in the headphones does not change.

blaubär
Posts: 2647
Joined: Tue Apr 02, 2019 6:48 am

Re: Change volume from smartphone button

Post by blaubär » Thu Sep 22, 2022 6:32 am

Feel free to contact neutronmp@gmail.com , perhaps the hardware isn't fully supported.

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