playbook 1.68 broken beyond UI. cannot bring in music files

Support questions for Neutron Player only.
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bookbound
Posts: 4
Joined: Sat Feb 16, 2013 1:28 am

playbook 1.68 broken beyond UI. cannot bring in music files

Post by bookbound » Sat Feb 16, 2013 2:00 am

hi,
latest playbook OS
latest neutron bought today

it simply doesn't work. autoscan nor manual methods of populating
from my music folder do not work.

ui seems erratic.

can i get a refund or is this a new bug that is being fixed?

bookbound
Posts: 4
Joined: Sat Feb 16, 2013 1:28 am

Re: playbook 1.68 broken beyond UI. cannot bring in music f

Post by bookbound » Sat Feb 16, 2013 3:17 pm

managed to get files playing
waiting for appworld to approve
the hotfix for the UI problems.

glad to be playing 24bits /88.2khz flac !

bookbound wrote:hi,
latest playbook OS
latest neutron bought today

it simply doesn't work. autoscan nor manual methods of populating
from my music folder do not work.

ui seems erratic.

can i get a refund or is this a new bug that is being fixed?

dmitrykos
Site Admin
Posts: 1914
Joined: Mon Apr 25, 2011 6:15 pm

Re: playbook 1.68 broken beyond UI. cannot bring in music f

Post by dmitrykos » Mon Feb 18, 2013 8:01 pm

Neutron is removed from sale (due to the bug of UI on PlayBook devices) since 31.01. It is a surprise for me that you managed to buy it because status is not changed and won't be until an update with hot-fix is approved at last by BB World.

I am sorry for the problem with UI but hope that on this week it will be solved by approved update.

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