Support questions for Neutron Player only.
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rs219
- Posts: 43
- Joined: Tue Jan 03, 2012 12:58 pm
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by rs219 » Tue Jan 03, 2012 3:08 pm
After paying for and downloading the paid version, Neutron does not check to see if the trial version is also installed. This is a bit of an issue as you may delete the wrong version and have to re-install.
Two suggestions to resolve this:
- Check if the trial version is installed, and if it is then simply uninstall it before the installation installs the paid version.
- Put a "T" somewhere in the trial version icon.
Rob->
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dmitrykos
- Site Admin
- Posts: 1918
- Joined: Mon Apr 25, 2011 6:15 pm
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by dmitrykos » Wed Jan 04, 2012 10:12 am
Earlier there was (Eval) to the name of application. Most probably it needs to be done like this again.
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rs219
- Posts: 43
- Joined: Tue Jan 03, 2012 12:58 pm
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by rs219 » Wed Jan 04, 2012 12:03 pm
Yes, that is a good solution. I'm not affected anymore - just trying to save you more "tech support calls"!
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dmitrykos
- Site Admin
- Posts: 1918
- Joined: Mon Apr 25, 2011 6:15 pm
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by dmitrykos » Thu Jan 05, 2012 2:18 pm
Already changed name in 1.44.1 with (Eval) prefix. Agree that it prevents deinstallation of paid version by mistake.
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