Installation issue for paid version

Support questions for Neutron Player only.
Post Reply
rs219
Posts: 43
Joined: Tue Jan 03, 2012 12:58 pm

Installation issue for paid version

Post by rs219 » Tue Jan 03, 2012 3:08 pm

After paying for and downloading the paid version, Neutron does not check to see if the trial version is also installed. This is a bit of an issue as you may delete the wrong version and have to re-install.

Two suggestions to resolve this:
  • Check if the trial version is installed, and if it is then simply uninstall it before the installation installs the paid version.
  • Put a "T" somewhere in the trial version icon.
Rob->

dmitrykos
Site Admin
Posts: 1918
Joined: Mon Apr 25, 2011 6:15 pm

Re: Installation issue for paid version

Post by dmitrykos » Wed Jan 04, 2012 10:12 am

Earlier there was (Eval) to the name of application. Most probably it needs to be done like this again.

rs219
Posts: 43
Joined: Tue Jan 03, 2012 12:58 pm

Re: Installation issue for paid version

Post by rs219 » Wed Jan 04, 2012 12:03 pm

Yes, that is a good solution. I'm not affected anymore - just trying to save you more "tech support calls"!

dmitrykos
Site Admin
Posts: 1918
Joined: Mon Apr 25, 2011 6:15 pm

Re: Installation issue for paid version

Post by dmitrykos » Thu Jan 05, 2012 2:18 pm

Already changed name in 1.44.1 with (Eval) prefix. Agree that it prevents deinstallation of paid version by mistake.

Post Reply

Who is online

Users browsing this forum: Google [Bot] and 37 guests