Purchased app, no longer let's me use it.

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Jcottingim
Posts: 1
Joined: Sat Dec 12, 2015 1:29 pm

Purchased app, no longer let's me use it.

Post by Jcottingim » Sat Dec 12, 2015 1:33 pm

The app said to report problem here if I had purchased the app. It says evaluation period is over but I have the paid version

iversen
Posts: 2
Joined: Fri Aug 04, 2017 11:18 am

Re: Purchased app, no longer let's me use it.

Post by iversen » Fri Aug 04, 2017 11:23 am

Same problem here,
i bought the app in the Play Store more than one year ago.
On August 1, I could no longer use it.
I tried to delete cache, data ... The data in the play store, but nothing to run, the same message still appears.

What can i do to solve it?

dmitrykos
Site Admin
Posts: 1847
Joined: Mon Apr 25, 2011 6:15 pm

Re: Purchased app, no longer let's me use it.

Post by dmitrykos » Sat Aug 05, 2017 6:33 pm

Unfortunately it is old Android OS problem. Somehow at some moment Google Play background service fails to validate license when Neutron (or any other app) asks for it.

It was found out that if you try installing manually one of APKs for your platform from this section on top of current installation:
http://neutronmp.com/downloads/category ... droid.html

License verification starts working again. Please try such approach.

iversen
Posts: 2
Joined: Fri Aug 04, 2017 11:18 am

Re: Purchased app, no longer let's me use it.

Post by iversen » Mon Aug 07, 2017 9:35 am

Solved, thank you very much!

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