bug reading wma (lossless)

Support questions for Neutron Player only.
boironus
Posts: 1
Joined: Tue Sep 05, 2017 2:18 pm

bug reading wma (lossless)

Post by boironus » Tue Sep 05, 2017 2:43 pm

Hi,

sorry for my english, I am french

when I read a wma lossless on my Z3 sony, with Neutron, time duration of tracks, higher than about 4 minutes, is shorted (right time duration is about 6 minutes): and Neutron sop reading the track before the real ending time...

I dont have the issue with Poweramp also loaded on my Z3

I dont have this issue with FLAC files with Neutron

issue is present for all the tracks exceeded 4 minutes, in wmal, looks like neutron cannot manage huge file in wmal...

thanks fof helping

Marc

DOMINIQUE
Posts: 8
Joined: Wed Jul 01, 2020 12:02 pm
Location: France

Re: bug reading wma (lossless)

Post by DOMINIQUE » Fri Dec 03, 2021 8:38 am

Hello
I have the same case with a lossless WMA album.
Stop playback is halfway through the song.while Poweramp plays it all right.
Have you found the solution? is there a particular setting?

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: bug reading wma (lossless)

Post by blaubär » Fri Dec 03, 2021 9:02 am

DOMINIQUE wrote:
Fri Dec 03, 2021 8:38 am
I have the same case with a lossless WMA album.
Stop playback is halfway through the song.
Could you provide a ( link to a ) test file ?

DOMINIQUE
Posts: 8
Joined: Wed Jul 01, 2020 12:02 pm
Location: France

Re: bug reading wma (lossless)

Post by DOMINIQUE » Fri Dec 03, 2021 9:14 am

yes exactly !!

DOMINIQUE
Posts: 8
Joined: Wed Jul 01, 2020 12:02 pm
Location: France

Re: bug reading wma (lossless)

Post by DOMINIQUE » Fri Dec 03, 2021 9:21 am

Sorry I made a mistake .
you want me to send a song for example?

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: bug reading wma (lossless)

Post by blaubär » Fri Dec 03, 2021 9:55 am

I created a testfile, 5 min long, WMA lossless, with the Windows Media player. I can play it with Neutron on Windows :

wma-1.jpg
wma-1.jpg (14.93 KiB) Viewed 1474 times
wma-2.jpg
wma-2.jpg (10.74 KiB) Viewed 1474 times
wma-3.jpg
wma-3.jpg (14.49 KiB) Viewed 1474 times
wma-4.jpg
wma-4.jpg (14.8 KiB) Viewed 1474 times
So I cannot reproduce the issue. I suggest you provide a link to a test file so that other users can try to reproduce the issue.

DOMINIQUE
Posts: 8
Joined: Wed Jul 01, 2020 12:02 pm
Location: France

Re: bug reading wma (lossless)

Post by DOMINIQUE » Fri Dec 03, 2021 12:01 pm

Thank you for your explain . I can read it me to on windows media player .
But after transfert the files on my smartphone Neutron divides the time of all the pieces by 2 while poweramp reads them entirely.
I don't have Neutron on my PC (I didn't know we could install it on windows)

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: bug reading wma (lossless)

Post by blaubär » Fri Dec 03, 2021 12:31 pm

Well, if you want anybody to reproduce the issue on whatever platform you'll have to provide test files. Generally it works.

DOMINIQUE
Posts: 8
Joined: Wed Jul 01, 2020 12:02 pm
Location: France

Re: bug reading wma (lossless)

Post by DOMINIQUE » Fri Dec 03, 2021 12:44 pm

gladly but what exactly do you call a "test file"?

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: bug reading wma (lossless)

Post by blaubär » Fri Dec 03, 2021 2:04 pm

DOMINIQUE wrote:
Fri Dec 03, 2021 12:44 pm
gladly but what exactly do you call a "test file"?
A file with which you get the error when you play it and which I can use to try to reproduce the error.

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