[SOLVED??] Initial SMB scan works, subsequent refresh does not

[Skiddz]

Brand new LG V60. Android 10, 128G storage, 8G RAM. Installed everything from scratch. Got Neutron installed from Play Store, set up my source manually - SMB to my music server. Scanned my library successfully, but had a LONG (Almost 30 minutes) pause at about 24,000 items and then completed successfully. I went to test it by playing a song. It played for about 10 seconds then stopped. After that, Neutron won't "talk" to the music server any more. Pressing Refresh nets about 5 seconds of the yellow "light" blinking and then nothing.

I uninstalled, deleted the Neutron directory, powered off the phone, then restarted, resinstalled, re-scanned. Same deal, including the LONG pause at 24k items.

I had this same issue on my old Galaxy S5 (Android 6.0.1) and my Galaxy Tab 2 (Android 6.0.1) since March. For some reason, the Tab 2 now works and I can play music for hours with that device. I have not been able to get this working again on the S5 and I figured it was just an issue with the device and expected the new phone to work.

Is there a log or some type of debugging I can turn on to find out what's happening?

[blaubär]

Could you split the music into several SMB-sources with each < 24 k items ? Does that help ?
For debugging purposes feel free to contact neutronmp@gmail.com

[Skiddz]

I'd actually thought about doing that, but then asked myself why it works just fine on the Galaxy Tab 2. The database file is only about 9.2m in all I just wish I knew what the software was doing so I could determine if it's an issue with the device, some other piece of software, my router or the media server..

[Skiddz]

Interesting thing I noticed this morning. Pulled the phone off the charger and popped in to Neutron to mess with it some more. Went to the the screen where Playlists, Artists etc are displayed and noticed Songs, Folders and Years all had valid numbers in them. Tapped Folders and when the screen changed, All Folders was blank.

Went back to the the initial screen and all the fields except for Sources were now zeroed out. Tapping refresh gave me the "yellow blink" for a few seconds and then nothing.

Tapping Sources shows the MUSIC folder on my media server, with the correct number of tracks, it's greyed out. Long press it then tap Edit shows the correct folder name but the little indicator is not "lit". Tapping the indicator to make it turn red and going back to refresh does nothing, but if I tap the name MUSIC folder, all the subfolders are listed. If I select one of those subfolders, then tap the check-mark and go back, the folder info changes, but it still won't refresh.

Going back in to unselect the subfolder I just chose, nothing is selected.

I just tried the same thing on the tablet, everything works fine. Both Neutron versions are the same - 2.14.4 per the application manager.

I updated the System to get the latest fixes etc and tried the above again. Same deal. I deleted Neutron's cache (173mb) and tried again. No change.

I fired up Solid Explorer and was able to connect to the same folder on my media server that Neutron is looking to. I'm running out of things to try. This all worked on the old phone until back in March when both my devices stopped working. I have no idea why the tablet started working again a couple weeks later after I deleted everything and reinstalled. I'm doing that on the V60 right now, but I'm not confident anything will change.

[blaubär]

Well yes, all the sources have to be marked for refresh

20200802_210014.jpg (52.04 KiB) Viewed 2215 times

[Skiddz]

Not to put too fine a point on it, but I know what needs to happen. If the software won't maintain that setting, I can't really "refresh" anything. Also, refreshing from a mounted SD card is likely quite different than doing so from a networked source.

Doing the scan from a fresh install again. Stopped at exactly the same place it did previously, 24,444 files, but not at the same folder. After 3-4 minutes, it jumped to 24,469 files then it was a good 15+ minutes before it started again. Just a tick over 6,000 more files to go.

I'm watching the active SMB connections on the media server and can see it updating.

[Skiddz]

Initial scan result - Screenshot_20200802-124518.jpg

Screenshot_20200802-124518.jpg (84.97 KiB) Viewed 2211 times

Numbers match my tablet here - Screenshot_20200802-124547.jpg

Screenshot_20200802-124547.jpg (187.39 KiB) Viewed 2211 times

After tapping Sources - Screenshot_20200802-124737.jpg

Screenshot_20200802-124737.jpg (75.69 KiB) Viewed 2211 times

[Skiddz]

Where'd everything go? - Screenshot_20200802-124751.jpg

Screenshot_20200802-124751.jpg (183.91 KiB) Viewed 2211 times

Still "sees" the directory, but won't stay selected.

Screenshot_20200802-124844.jpg (63.29 KiB) Viewed 2211 times

[blaubär]

I don't know what you did exactly when you "tapped on sources". If I were you I'd try to avoid that, it seems to disable the source or its refreshing. And I'd use smaller sources, partition the big one into smaller ones. As nobody here seems able to help you I suggest you contact neutronmp@gmail.com. Once you've found out what the issue is about please tell us !

[blaubär]

Tried it out : tapping on the source-symbol disables the source, another tap enables it. Whatever that's good for. So that's a general feature and has nothing to do with SMB.

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sources-2.PNG (29.79 KiB) Viewed 2204 times

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