Sound too loud

Support questions for Neutron Player only.
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Nightmare
Posts: 1
Joined: Tue Aug 25, 2020 4:26 pm

Sound too loud

Post by Nightmare » Tue Aug 25, 2020 4:31 pm

When I turn on "Direct USB Access" and play music, the sound will be very loud. I should turn down the volume manually every time. If I turn off "Volume Control" in "Direct USB Access", the volume will be uncontrollable. How can I solve this issue?

Hysoke
Posts: 1
Joined: Sat Sep 05, 2020 3:36 pm

Re: Sound too loud

Post by Hysoke » Sat Sep 05, 2020 3:41 pm

I had the same problem. tried to listen to music at 1 am in a living room of my property in Italy and ended up waking up my kids because the sound was louder than usual. If there is an option to solve this issue please let me know.
Last edited by Hysoke on Tue Sep 08, 2020 9:35 am, edited 1 time in total.

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: Sound too loud

Post by blaubär » Sat Sep 05, 2020 3:44 pm

@USB-DAC-Users : Is this a general problem for each and every USB-DAC ?

Spectator6
Posts: 3
Joined: Mon Mar 14, 2022 10:27 pm

Re: Sound too loud

Post by Spectator6 » Sat Nov 26, 2022 7:51 am

I just got a USB-C DAC/AMP and immediately experienced the exact same issue you're having with the volume being WAY too loud. To the point where even 5/100 felt like too much.

What fixed it for me was to change the volume slider settings within Neutron to linear mode:

Settings -> Audio Hardware -> Direct USB Access -> Volume Control -> Linear Scale (Enable)

Hope that helps on your end too!

Dillondd
Posts: 2
Joined: Sat Oct 14, 2023 1:47 am

Re: Sound too loud

Post by Dillondd » Mon Oct 16, 2023 6:10 am

I use my dragonfly red dac. Does using linear mode off or on change quality? As soon as i turned linear scale on, i had to turn it up way way up more, but i almost feel like it sins better. Am i tripping?

Dillondd
Posts: 2
Joined: Sat Oct 14, 2023 1:47 am

Re: Sound too loud

Post by Dillondd » Mon Oct 16, 2023 6:10 am

I use my dragonfly red dac. Does using linear mode off or on change quality? As soon as i turned linear scale on, i had to turn it up way way up more, but i almost feel like it sins better. Am i tripping?

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: Sound too loud

Post by blaubär » Mon Oct 16, 2023 7:08 am

Human ears hear logarithmically, with regard to both volume and pitch, so a linear scale is only sensibly used for technical purposes. The sound won't be affected by the scale used, provided the same volume is set.

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