I'm not able to delete file from tracklist

Support questions for Neutron Player only.
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pinguinteo
Posts: 3
Joined: Wed Apr 14, 2021 10:02 am

I'm not able to delete file from tracklist

Post by pinguinteo » Wed May 05, 2021 8:09 pm

From tracklist page, push a song name, select remove, select delete file and v.
Neutron told me file was deleted but the file is still existing. And I can't see him in tracklist page.
Is correct use this sequence to delete e file?
Thanks
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blaubär
Posts: 3312
Joined: Tue Apr 02, 2019 6:48 am

Re: I'm not able to delete file from tracklist

Post by blaubär » Thu May 06, 2021 5:16 am

pinguinteo wrote:
Wed May 05, 2021 8:09 pm
From tracklist page, push a song name, select remove, select delete file and v.
Neutron told me file was deleted but the file is still existing. And I can't see him in tracklist page.
Is correct use this sequence to delete e file?
Yes, that's correct. You can choose between "Ignore" and "Delete" :

delete.jpg
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"Ignore" will only delete the entry in Neutron's internal database, you can rescan the source to get it back.

rescan.jpg
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"Delete" should remove it from the source. That will of course only work if the track is deletable and Neutron has the privileges to do that. Maybe in your case this isn't so and Neutron doesn't give a proper error message. Feel free to ask neutronmp@gmail.com how to best analyze this.

pinguinteo
Posts: 3
Joined: Wed Apr 14, 2021 10:02 am

Re: I'm not able to delete file from tracklist

Post by pinguinteo » Sat May 29, 2021 7:24 am

Hi, my music is on my microSD and neutron have full access. Could you analize more deeply my request? Thanks in advance

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