Follow source frequency makes one song sound bad

Support questions for Neutron Player only.
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azy
Posts: 10
Joined: Wed May 13, 2020 5:17 am

Follow source frequency makes one song sound bad

Post by azy » Thu Nov 18, 2021 8:56 pm

Hi
I have neutron on my lg v50 and on my playlist i have a song of david bowie " lazarus" and that song when i have generic driver enabled it has some distortion in the sound like when you hear a song loud, like tiny pops. Using headphones or speaker its the same result. Only disabling generic driver " fix it" but i had neutron before with driver enabled and it sounded fine. I havent changed anything on my neutron.
If i disable generic driver it sound fine.

Format of the song is a 24 bit flac.

*EDITED my post title to be accurate*
Last edited by azy on Thu Nov 18, 2021 9:48 pm, edited 1 time in total.

blaubär
Posts: 3326
Joined: Tue Apr 02, 2019 6:48 am

Re: using generic driver makes one song sound bad

Post by blaubär » Thu Nov 18, 2021 9:05 pm

What happens if you set everything in the "Audio Hardware" section to defaults ( e.g. by pressing the Defaults-button at the bottom ) ?

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azy
Posts: 10
Joined: Wed May 13, 2020 5:17 am

Re: using generic driver makes one song sound bad

Post by azy » Thu Nov 18, 2021 9:27 pm

I did it and its the follow source frequency the one causing the issue. As soon that setting is on it causes the song to increase in volume causing the distortion.
I tested manually each frequency and its the 88200, 96000, 176400, 192000 frequencies that get the issue.
All the rest sound fine, even 384000 sound fine.

blaubär
Posts: 3326
Joined: Tue Apr 02, 2019 6:48 am

Re: Follow source frequency makes one song sound bad

Post by blaubär » Fri Nov 19, 2021 4:37 am

Well, it might be Neutron or it might be the os :D ... can you check whether there was an os update ? could you try to reset the lg v50 to factory settings ? if need be feel free to contact neutronmp@gmail.com for an older version of Neutron to make sure it isn't the newest Neutron version ( which you have installed ? ) ... or to tell them that Neutron and the newest os on the lg v50 don't work together well ...

azy
Posts: 10
Joined: Wed May 13, 2020 5:17 am

Re: Follow source frequency makes one song sound bad

Post by azy » Fri Nov 19, 2021 12:53 pm

Its neutron, i have also usb audioplayer pro and it sounds fine there, even on the LG stock player no issue. I will drop an email to support.
Also forcing neutron to play at 99200 cause songs to get some loss in quality but i guess that is expected since the flacs are higher.
My neutron version is 2.18.5

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