Tablet customization and landscape layout

Support questions for Neutron Player only.
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Syl
Posts: 3
Joined: Sun Nov 21, 2021 2:13 am

Tablet customization and landscape layout

Post by Syl » Sun Nov 21, 2021 2:18 am

Hi,

I use a Unihertz Titan which has a square display. Unfortunately the app doesn't seem to be able to work with the 1:1 aspect ratio because it doesn't size and fit properly and it's impossible to do anything.

I already had this app on BB Passport before and it worked, so I assumed it would also work on Android.

I do have a workaround by forcing a different aspect ratio, but it's annoying, ugly and makes the display area really small.

Is there a way to make the app be displayed properly on my screen?

Kind regards
Syl

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: Issues with square display

Post by blaubär » Sun Nov 21, 2021 5:22 am

Syl wrote:
Sun Nov 21, 2021 2:18 am
I use a Unihertz Titan which has a square display. Unfortunately the app doesn't seem to be able to work with the 1:1 aspect ratio because it doesn't size and fit properly and it's impossible to do anything.
I know it's ugly :D but "impossible to do anything" would be new ... could you provide a screenshot and describe the problems you have ? On windows it looks like this when I make the app window a square :

square.jpg
square.jpg (54.21 KiB) Viewed 884 times
squ-equ.jpg
squ-equ.jpg (31.58 KiB) Viewed 878 times
squ-tra.jpg
squ-tra.jpg (61.45 KiB) Viewed 877 times
And I don't encounter any funtional restrictions or bugs specific to that aspect ratio.

Syl
Posts: 3
Joined: Sun Nov 21, 2021 2:13 am

Tablet customization and landscape layout

Post by Syl » Sun Nov 21, 2021 1:48 pm

Thanks for the answer :)

I can explain further: This is how it looks on my phone:
AnyConv.com__Screenshot_20211121-142458_33.jpg
AnyConv.com__Screenshot_20211121-142458_33.jpg (73.53 KiB) Viewed 878 times
Some of the icons above, if I click them, they will not send me to their respective menus, but instead freeze me on the same screen.
This is what happens when I click the button on the most right on the top bar:
AnyConv.com__Screenshot_20211121-142509_33.jpg
AnyConv.com__Screenshot_20211121-142509_33.jpg (71.05 KiB) Viewed 878 times
Some other buttons on the top bar I can press and can get into the menus, however the app won't accept any clicks I do there and thus becomes unusable. Here the EQ menu for example:
AnyConv.com__Screenshot_20211121-142646_33.jpg
AnyConv.com__Screenshot_20211121-142646_33.jpg (30.57 KiB) Viewed 878 times

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: Tablet customization and landscape layout

Post by blaubär » Sun Nov 21, 2021 3:18 pm

Syl wrote:
Sun Nov 21, 2021 1:48 pm
Some of the icons above, if I click them, they will not send me to their respective menus, but instead freeze me on the same screen.
[...]
Some other buttons on the top bar I can press and can get into the menus, however the app won't accept any clicks I do there and thus becomes unusable.
Okay, these are errors and shouldn't happen, no matter what the aspect ratio is. Either Neutron's layout management doesn't work correctly, or the os doesn't give correct information about the layout to Neutron. If deinstallation and new installation of the newest Neutron version and updating the os don't help I suggest you contact neutronmp@gmail.com and ask them how best to mitigate this.

Syl
Posts: 3
Joined: Sun Nov 21, 2021 2:13 am

Tablet customization and landscape layout

Post by Syl » Sun Nov 21, 2021 5:07 pm

Reinstalling seems to have fixed the problem... No idea why I didn't try that first lol. Thanks :)

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