Request to fix two bugs

Support questions for Neutron Player only.
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liao070
Posts: 5
Joined: Tue Aug 09, 2022 9:28 am

Request to fix two bugs

Post by liao070 » Tue Aug 09, 2022 9:36 am

1.When using this software on my Sony NW-A105, if the music is playing and the screen is off at the same time, there is a high probability that the music will be suddenly paused, and after a period of time or the screen will be on, click to continue playing. The volume will suddenly be adjusted to maximum.
2.After connecting the audirect beam3pro and turning on the USB exclusive function, there will be continuous and irregular short-term noise.

blaubär
Posts: 3312
Joined: Tue Apr 02, 2019 6:48 am

Re: Request to fix two bugs

Post by blaubär » Tue Aug 09, 2022 9:44 am

liao070 wrote:
Tue Aug 09, 2022 9:36 am
1.When using this software on my Sony NW-A105, if the music is playing and the screen is off at the same time, there is a high probability that the music will be suddenly paused, and after a period of time or the screen will be on, click to continue playing. The volume will suddenly be adjusted to maximum.
Does activating "Settings > Service" help ?

20220809_114132.jpg
20220809_114132.jpg (33.54 KiB) Viewed 899 times

liao070
Posts: 5
Joined: Tue Aug 09, 2022 9:28 am

Re: Request to fix two bugs

Post by liao070 » Tue Aug 09, 2022 10:35 am

let me try.

liao070
Posts: 5
Joined: Tue Aug 09, 2022 9:28 am

Re: Request to fix two bugs

Post by liao070 » Wed Aug 10, 2022 12:54 am

blaubär wrote:
Tue Aug 09, 2022 9:44 am
liao070 wrote:
Tue Aug 09, 2022 9:36 am
1.When using this software on my Sony NW-A105, if the music is playing and the screen is off at the same time, there is a high probability that the music will be suddenly paused, and after a period of time or the screen will be on, click to continue playing. The volume will suddenly be adjusted to maximum.
Does activating "Settings > Service" help ?


20220809_114132.jpg
I've tried it and it doesn't work. It will still stop playing when the screen is off, and it will play at maximum volume when the screen is on.

blaubär
Posts: 3312
Joined: Tue Apr 02, 2019 6:48 am

Re: Request to fix two bugs

Post by blaubär » Wed Aug 10, 2022 4:22 am

You could further check and play around with the settings in "Settings > Connections and Controls", perhaps treats the device a switched off screen differently.

As to this other issue with the USB DAC: feel free to notify neutronmp@gmail.com about this, perhaps there's a compatibility issue with walkman and/ USB DAC.

liao070
Posts: 5
Joined: Tue Aug 09, 2022 9:28 am

Re: Request to fix two bugs

Post by liao070 » Wed Aug 10, 2022 5:53 am

blaubär wrote:
Wed Aug 10, 2022 4:22 am
You could further check and play around with the settings in "Settings > Connections and Controls", perhaps treats the device a switched off screen differently.

As to this other issue with the USB DAC: feel free to notify neutronmp@gmail.com about this, perhaps there's a compatibility issue with walkman and/ USB DAC.
Well, I will try again. I have this issue on my phone and it's reproducible. There should be a compatibility issue with this USB DAC. I don't have this problem with other software (such as UAPP).

liao070
Posts: 5
Joined: Tue Aug 09, 2022 9:28 am

Re: Request to fix two bugs

Post by liao070 » Wed Aug 17, 2022 6:42 am

blaubär wrote:
Wed Aug 10, 2022 4:22 am
You could further check and play around with the settings in "Settings > Connections and Controls", perhaps treats the device a switched off screen differently.

As to this other issue with the USB DAC: feel free to notify neutronmp@gmail.com about this, perhaps there's a compatibility issue with walkman and/ USB DAC.
I've tried it these days. Changing the settings in this interface doesn't change anything either.

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