Neutron Player UWP (windows 10 mobile)

Support questions for Neutron Player only.
AugustinIonut
Posts: 13
Joined: Tue Aug 09, 2022 6:06 pm

Neutron Player UWP (windows 10 mobile)

Post by AugustinIonut » Wed Aug 10, 2022 6:24 pm

I encountered one bug:
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blaubär
Posts: 3312
Joined: Tue Apr 02, 2019 6:48 am

Re: Neutron Player UWP (windows 10 mobile)

Post by blaubär » Wed Aug 10, 2022 7:24 pm

Could you elaborate ?

AugustinIonut
Posts: 13
Joined: Tue Aug 09, 2022 6:06 pm

Re: Neutron Player UWP (windows 10 mobile)

Post by AugustinIonut » Thu Aug 11, 2022 8:43 am

Yes. I use the lumia 950xl at max font size, in landscape position. When the app start, i get this screen.

blaubär
Posts: 3312
Joined: Tue Apr 02, 2019 6:48 am

Re: Neutron Player UWP (windows 10 mobile)

Post by blaubär » Thu Aug 11, 2022 10:43 am

So you never ever could work with Neutron on this device ?

AugustinIonut
Posts: 13
Joined: Tue Aug 09, 2022 6:06 pm

Re: Neutron Player UWP (windows 10 mobile)

Post by AugustinIonut » Thu Aug 11, 2022 10:58 am

If i turn the phone in portrait mode, yes... The screen go to normal... In both positions.

blaubär
Posts: 3312
Joined: Tue Apr 02, 2019 6:48 am

Re: Neutron Player UWP (windows 10 mobile)

Post by blaubär » Thu Aug 11, 2022 11:19 am

So it works in portrait mode ? Did it ever work in landscape mode - is the error a new one ?

AugustinIonut
Posts: 13
Joined: Tue Aug 09, 2022 6:06 pm

Re: Neutron Player UWP (windows 10 mobile)

Post by AugustinIonut » Thu Aug 11, 2022 11:32 am

It work after i turn to landscape mode from portrait mode.The bug appear only if i start the app in landscape mode.

blaubär
Posts: 3312
Joined: Tue Apr 02, 2019 6:48 am

Re: Neutron Player UWP (windows 10 mobile)

Post by blaubär » Thu Aug 11, 2022 12:17 pm

Is this new ? Did it ever work when you start the app in landscape mode ?

AugustinIonut
Posts: 13
Joined: Tue Aug 09, 2022 6:06 pm

Re: Neutron Player UWP (windows 10 mobile)

Post by AugustinIonut » Thu Aug 11, 2022 12:20 pm

I don't get the question. The sound come on, if is this what you ask. But the UI is messed up.

MotleyG
Posts: 160
Joined: Thu Sep 23, 2021 6:19 pm

Re: Neutron Player UWP (windows 10 mobile)

Post by MotleyG » Thu Aug 11, 2022 1:21 pm

AugustinIonut wrote:
Thu Aug 11, 2022 8:43 am
Yes. I use the lumia 950xl at max font size, in landscape position. When the app start, i get this screen.
Does the app start as expected if the font size is selected as normal rather than max? It sounds like an OS reporting issue that Neutron is not getting on startup (that the device is in landscape mode), but it get does updated once Neutron is running and then rotation changes.

If it does work simply turning from portrait to landscape, and back, then that may be your only solution.

Win10 Mobile was discontinued and support has already ended. I doubt there will be much effort made by MS to fix anything like this.

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