Neutron Player UWP (windows 10 mobile)

Support questions for Neutron Player only.
AugustinIonut
Posts: 13
Joined: Tue Aug 09, 2022 6:06 pm

Re: Neutron Player UWP (windows 10 mobile)

Post by AugustinIonut » Thu Aug 11, 2022 1:36 pm

The app have the same behavior.

MotleyG
Posts: 160
Joined: Thu Sep 23, 2021 6:19 pm

Re: Neutron Player UWP (windows 10 mobile)

Post by MotleyG » Thu Aug 11, 2022 1:45 pm

AugustinIonut wrote:
Thu Aug 11, 2022 1:36 pm
The app have the same behavior.
I'll assume you are answering the question about the font sizes.

I'm not sure there is much else you can do other than rotate the screen to start, so that Neutron gets the correct command to rotate correctly.

AugustinIonut
Posts: 13
Joined: Tue Aug 09, 2022 6:06 pm

Re: Neutron Player UWP (windows 10 mobile)

Post by AugustinIonut » Fri Aug 12, 2022 4:02 am

So, the dev is gone? Is a payed app.

blaubär
Posts: 3326
Joined: Tue Apr 02, 2019 6:48 am

Re: Neutron Player UWP (windows 10 mobile)

Post by blaubär » Fri Aug 12, 2022 4:16 am

AugustinIonut wrote:
Fri Aug 12, 2022 4:02 am
So, the dev is gone? Is a payed app.
So, what ?

AugustinIonut
Posts: 13
Joined: Tue Aug 09, 2022 6:06 pm

Re: Neutron Player UWP (windows 10 mobile)

Post by AugustinIonut » Fri Aug 12, 2022 5:25 am

So , what? Are you the developer?

blaubär
Posts: 3326
Joined: Tue Apr 02, 2019 6:48 am

Re: Neutron Player UWP (windows 10 mobile)

Post by blaubär » Fri Aug 12, 2022 6:07 am

AugustinIonut wrote:
Fri Aug 12, 2022 5:25 am
So , what? Are you the developer?
No, I'm not.

MotleyG
Posts: 160
Joined: Thu Sep 23, 2021 6:19 pm

Re: Neutron Player UWP (windows 10 mobile)

Post by MotleyG » Fri Aug 12, 2022 2:03 pm

AugustinIonut wrote:
Fri Aug 12, 2022 4:02 am
So, the dev is gone? Is a payed app.
My point is the OS (Win10 Mobile) is not reporting a layout to the app when it opens. How is the app supposed to know otherwise? This is an OS issue that would need to be resolved, but with support ending from MS over 2 years ago, that is not going to happen. I have Neutron installed on 2 IOS devices and 2 Android devices, this is not an issue on any of those.

So in the meantime, if the simple fix is to rotate your screen once after startup, that is likely the worst case scenario for you on this device. Or roll Neutron back to an older version that you know worked previously, and don't apply any future updates. I'm sure you will find other apps will have the same issues as time goes on.

This is a user forum for community support. I am not the dev, but they are not "gone" to the best of my knowledge. If they do decide to build a work-around for a bad OS design, then maybe that will come in the future.

AugustinIonut
Posts: 13
Joined: Tue Aug 09, 2022 6:06 pm

Re: Neutron Player UWP (windows 10 mobile)

Post by AugustinIonut » Fri Aug 12, 2022 7:58 pm

Only this app have this behavior. If you suggest that older versions could work... To bad, it mean that the app have a bug, not the OS. I'll check on Lumia 640 XL. Yep, the same bug.

WitzyZed
Posts: 221
Joined: Fri Nov 22, 2019 8:49 pm

Re: Neutron Player UWP (windows 10 mobile)

Post by WitzyZed » Fri Aug 12, 2022 10:03 pm

What are the app options set for User Interface -> Full Screen, User Interface -> Screen Rotation, and User Interface -> Force Landscape ?

AugustinIonut
Posts: 13
Joined: Tue Aug 09, 2022 6:06 pm

Re: Neutron Player UWP (windows 10 mobile)

Post by AugustinIonut » Sun Aug 14, 2022 4:59 pm

Full screen off
Screen rotation on
Force landscape off

Post Reply

Who is online

Users browsing this forum: No registered users and 19 guests