Purchase via Google Play and further questions of a new user

Support questions for Neutron Player only.
Post Reply
TWL999
Posts: 4
Joined: Wed Sep 28, 2022 12:05 am

Purchase via Google Play and further questions of a new user

Post by TWL999 » Wed Sep 28, 2022 6:13 am

Hello,
I wanted to purchase the player through Google Play, no way.
Every link leads to install / uninstall only, even the player is already installed and working.
Easy to purchase the Recorder, but not the player.
Will I have to wait until the trial period is over, or is there a way I might have overseen.

Further question:
When starting for the first time, thee are info about paths to select, and HiRes info and settings.
The paths to assign for the player to find Audio files I could follow at the pace of the interface initial start.
But unfortunately the HiRes options not.
Also I didn't find any way to reinvoke them for following the instructions at a later time.
Where are the initially mentioned HiRes option under the "Settings" menu?

Please kindly instruct

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: Purchase via Google Play and further questions of a new user

Post by blaubär » Wed Sep 28, 2022 9:35 am

TWL999 wrote:
Wed Sep 28, 2022 6:13 am
I wanted to purchase the player through Google Play, no way.
Every link leads to install / uninstall only, even the player is already installed and working.
Easy to purchase the Recorder, but not the player.
Will I have to wait until the trial period is over, or is there a way I might have overseen.
There are actually two Neutron Player apps in the Play Store, you probably have already installed the free app, take the one where you have to pay :

Screenshot 2022-09-28 113417.jpg
Screenshot 2022-09-28 113417.jpg (44.25 KiB) Viewed 744 times
20220928_113639.jpg
20220928_113639.jpg (27.07 KiB) Viewed 741 times

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: Purchase via Google Play and further questions of a new user

Post by blaubär » Wed Sep 28, 2022 9:39 am

TWL999 wrote:
Wed Sep 28, 2022 6:13 am
Where are the initially mentioned HiRes option under the "Settings" menu?
Audio Hardware

Screenshot 2022-09-28 113935.jpg
Screenshot 2022-09-28 113935.jpg (60.06 KiB) Viewed 739 times

TWL999
Posts: 4
Joined: Wed Sep 28, 2022 12:05 am

Re: Purchase via Google Play and further questions of a new user

Post by TWL999 » Wed Sep 28, 2022 2:04 pm

Hello,
thanks for your reply.
That is exactly what I did!
I selected the player with the payment, "Eval" version (with payment amount shown, as quoted by you).
During install, no option for immediate purchase, via Help, the free version does not have the "Buy" / "Buy Now" option.
The buy option leads to downloading the free version only, it says "download" only, nothing else.
The "Buy Now" option says 79 hours left, opening to pay, leads to Google Play, showing only the option to "Uninstall / Open" , no payment option available.
Please instruct

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: Purchase via Google Play and further questions of a new user

Post by blaubär » Wed Sep 28, 2022 2:29 pm

Have a look at this FAQ, if need be feel free to contact neutronmp@gmail.com.

TWL999
Posts: 4
Joined: Wed Sep 28, 2022 12:05 am

Re: Purchase via Google Play and further questions of a new user

Post by TWL999 » Wed Sep 28, 2022 2:39 pm

Thanks for reply.
Option 1) reboot didn't work
Option 2) in process:
The option backup/ NeutronMP I do find where?
Also, there is no directory @Internal Storage / NeutronMP

Please instruct

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: Purchase via Google Play and further questions of a new user

Post by blaubär » Wed Sep 28, 2022 4:42 pm

I suggest you forget about the backup and proceed.

TWL999
Posts: 4
Joined: Wed Sep 28, 2022 12:05 am

Re: Purchase via Google Play and further questions of a new user

Post by TWL999 » Wed Sep 28, 2022 4:54 pm

done, no change!

AddOn: also, for my web browsers, there is no purchase option available. No difference which browser is used.
I have sent an email as suggested
Thanks for your help

Post Reply

Who is online

Users browsing this forum: No registered users and 38 guests