Transferring to and playing on iOs without iTunes

Support questions for Neutron Player only (http://neutroncode.com/apps/player).
hnduy910
Posts: 11
Joined: Thu Jan 20, 2022 2:26 am

Transferring to and playing on iOs without iTunes

Post by hnduy910 » Thu Jan 20, 2022 2:41 am

I've used a lot of high-quality music player apps, but haven't found one as good as Neutron. However, recently, I don't know why I tweaked it wrong, but Neutron only plays one song and doesn't continue and doesn't show the currently playing album information when I turn off the phone screen. And if I listen to Neutron while reading the newspaper, Neutron plays normally (plays the entire album, then repeats) because I want to listen to the same album over and over. Please help me fix this error. Best regards!

[mod : changed title from "Neutron only plays one song and then turns off if iPhone screen is off (IOS 14.3)" to "Transferring to and playing on iOs without iTunes" ]

blaubär
Posts: 3539
Joined: Tue Apr 02, 2019 6:48 am

Re: Neutron only plays one song and then turns off if iPhone screen is off (IOS 14.3)

Post by blaubär » Thu Jan 20, 2022 3:32 am

hnduy910 wrote:
Thu Jan 20, 2022 2:41 am
Neutron only plays one song and doesn't continue and doesn't show the currently playing album information when I turn off the phone screen.
Check the options in "Settings > Connection and Controls", if need be reset to defaults ( there's a defaults-button at the bottom ). And check the settings for the app on the os.
hnduy910 wrote:
Thu Jan 20, 2022 2:41 am
And if I listen to Neutron while reading the newspaper, Neutron plays normally (plays the entire album, then repeats) because I want to listen to the same album over and over.
It seems you've set "Settings > Playback > Playback Mode" to "Loop Track List". If need be reset to defaults or other value better suitable to your needs. Btw you can add a button to the playing now screen to set this behaviour ( or perhaps it's already there and you accidentily changed this setting via the button ).

hnduy910
Posts: 11
Joined: Thu Jan 20, 2022 2:26 am

Re: Neutron only plays one song and then turns off if iPhone screen is off (IOS 14.3)

Post by hnduy910 » Thu Jan 20, 2022 12:46 pm

Thank you for your attention. I have also selected that before, but it only works when the screen is off. While listening to the newspaper while reading the newspaper or without turning off the screen, it still sings the whole album and repeats the album. I tried doing as you said but still the error doesn't go away. Do you have any other way? Best regards!

blaubär
Posts: 3539
Joined: Tue Apr 02, 2019 6:48 am

Re: Neutron only plays one song and then turns off if iPhone screen is off (IOS 14.3)

Post by blaubär » Thu Jan 20, 2022 12:57 pm

Sorry, but I don't quite understand. What should Neutron do ?
Should it stop when you turn the screen off ? Or should it continue ?
And how should Neutron play - only one song, the whole album once, or the whole album over and over again ?
What playback mode is activated ?

hnduy910
Posts: 11
Joined: Thu Jan 20, 2022 2:26 am

Why Neutron stops playing when screen is switched off on iPhone device?

Post by hnduy910 » Mon Jan 31, 2022 4:48 pm

Why Neutron stops playing when screen is switched off on iPhone device?

Please help. Thanks all!

blaubär
Posts: 3539
Joined: Tue Apr 02, 2019 6:48 am

Re: Why Neutron stops playing when screen is switched off on iPhone device?

Post by blaubär » Mon Jan 31, 2022 5:25 pm

Make sure that iOs allows Neutron to run in the background. And have a look at "Settings > Connection and Controls".

blaubär
Posts: 3539
Joined: Tue Apr 02, 2019 6:48 am

Re: Neutron only plays one song and then turns off if iPhone screen is off (IOS 14.3)

Post by blaubär » Mon Jan 31, 2022 5:29 pm

And if nothing else works: reset your iPhone to factory defaults.

hnduy910
Posts: 11
Joined: Thu Jan 20, 2022 2:26 am

Re: Neutron only plays one song and then turns off if iPhone screen is off (IOS 14.3)

Post by hnduy910 » Wed Feb 02, 2022 2:27 am

I restored to factory settings and it worked. Thank you everyone for your attention. Now the experience is just too perfect. I have bought a lot of paid music applications on iOS, but now just using Neutron is very satisfied because of its robustness because it can play a lot of formats, it is very important that the sound is honest. I listen to it even while driving. Thank you Neutron for giving me an extremely interesting experience. Thank you admin and everyone!

hnduy910
Posts: 11
Joined: Thu Jan 20, 2022 2:26 am

Re: Neutron only plays one song and then turns off if iPhone screen is off (IOS 14.3)

Post by hnduy910 » Sat Feb 05, 2022 1:54 am

Incident again. I have discovered that, if I turn on the lock password, Neutron only sings the same song as before I have not reset the IPhone. I tried disabling the lock password and Neutron played non-stop. Is there a way for me to still lock my iPhone password but Neutron can still play normally? Best regards!

blaubär
Posts: 3539
Joined: Tue Apr 02, 2019 6:48 am

Re: Neutron only plays one song and then turns off if iPhone screen is off (IOS 14.3)

Post by blaubär » Sat Feb 05, 2022 5:12 am

You might try the options in "Settings > User Interface > Lock Screen".

You might have a look in the Apple forums. Perhaps this is a known effect on iOs.

If you'd like other iOs-users here to try to reproduce this, you'd have to provide a detailed description of the effect and how to reproduce it.

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