v2.24.2 Will Not Complete SFTP Scan

Support questions for Neutron Player only (http://neutroncode.com/apps/player).
blaubär
Posts: 3547
Joined: Tue Apr 02, 2019 6:48 am

Re: v2.24.2 Will Not Complete SFTP Scan

Post by blaubär » Sat Jul 27, 2024 7:09 am

I suggest you mail your collected findings to neutronmp@gmail.com and ask them for further analysis.

Dryst
Posts: 39
Joined: Mon Mar 20, 2023 10:59 pm

Re: v2.24.2 Will Not Complete SFTP Scan

Post by Dryst » Sun Jul 28, 2024 10:02 am

I mailed support long ago, and I referred them to this specific thread. This is why I am now posting updates.

Neutron using SFTP does not work at all on my 2023 Sony Xperia. It does support its built-in external SD Card though. The app now constantly freezes at start-up. Previous versions used to work with this same SFTP server on my previous Sony Xperia PRO-I. This is the first time using Neutron on my newer Sony Xperia 1 V.

I am trying this on my Samsung S8 Ultra tablet now. It is scanning SFTP files now just like the Sony Xperia did. It is the same SFTP server and same content. This will execute all day at only 120 files scanned so far. This is a huge tablet that is WiFi only. It has 16GB of memory and tons of storage space. It also has a 1TB SD card plugged in. I also configured Neutron for unrestricted battery usage on the Samsung tablet. Using a different device will tell if it is a code issue or a hardware compatibility issue

blaubär
Posts: 3547
Joined: Tue Apr 02, 2019 6:48 am

Re: v2.24.2 Will Not Complete SFTP Scan

Post by blaubär » Sun Jul 28, 2024 11:02 am

Dryst wrote:
Sun Jul 28, 2024 10:02 am
I mailed support long ago, and I referred them to this specific thread. This is why I am now posting updates.
There were updates to the network programming for the curent version ... well, feel free to pester the developer again, it should be possible to use an sftp server.

Dryst
Posts: 39
Joined: Mon Mar 20, 2023 10:59 pm

Re: v2.24.2 Will Not Complete SFTP Scan

Post by Dryst » Sun Jul 28, 2024 3:10 pm

SFTP import stopped at 11,603 files imported and did not scan all files successfully.

blaubär
Posts: 3547
Joined: Tue Apr 02, 2019 6:48 am

Re: v2.24.2 Will Not Complete SFTP Scan

Post by blaubär » Sun Jul 28, 2024 4:22 pm

Dryst wrote:
Sun Jul 28, 2024 3:10 pm
SFTP import stopped at 11,603 files imported and did not scan all files successfully.
Should it not be clear: this is the user forum, not the support. It's nice to hear from you, but it would seem we cannot help you. If you want to reach the developer you should contact neutronmp@gmail.com . Whether they read this forum or not we cannot tell. Good luck with the sftp.

Dryst
Posts: 39
Joined: Mon Mar 20, 2023 10:59 pm

Re: v2.24.2 Will Not Complete SFTP Scan

Post by Dryst » Sun Jul 28, 2024 4:47 pm

blaubär wrote:
Sun Jul 28, 2024 4:22 pm
Should it not be clear: this is the user forum, not the support. It's nice to hear from you, but it would seem we cannot help you. If you want to reach the developer you should contact neutronmp@gmail.com . Whether they read this forum or not we cannot tell. Good luck with the sftp.
Again, I will repeat -- support was linked to this thread specifically. This information is directly shared with them.

The beauty of this is that is now a known issue that others will also find and know SFTP simply does not work at all.

This is better than sweeping defects under the rug. Agree?

pob
Posts: 17
Joined: Wed May 27, 2020 11:13 am

Re: v2.24.2 Will Not Complete SFTP Scan

Post by pob » Mon Aug 19, 2024 2:57 pm

I'm not sure I have much that will assist your query other than I have been using SFTP for a few years now. It took a number of tries for the scan to complete - this was frustrating and your story brings those memories back.

However, once the scan was complete (22k files approx), it has been running solidly. I have not lost data in the various updates since. Though I do keep a backup of the db files in the neutronmp folder in case.

Phone - oneplus6t
NAS - synology DS212

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