v2.24.2 Will Not Complete SFTP Scan

Support questions for Neutron Player only (http://neutroncode.com/apps/player).
Dryst
Posts: 39
Joined: Mon Mar 20, 2023 10:59 pm

Re: v2.24.2 Will Not Complete SFTP Scan

Post by Dryst » Fri Jul 26, 2024 5:32 pm

I am now at 21,225 files scanned of 31,651 total. Keeping the power cable plugged in could be the difference this time. I vaguely remember having to do this in the past.

Dryst
Posts: 39
Joined: Mon Mar 20, 2023 10:59 pm

Re: v2.24.2 Will Not Complete SFTP Scan

Post by Dryst » Fri Jul 26, 2024 5:34 pm

MotleyG wrote:
Fri Jul 26, 2024 4:29 pm
Is this simply from keeping the phone on charge? Or did you have to make any other setting changes?
I made zero changes to anything. I simply left the charge cable plugged in.

Also, I am now keeping the screen on. When it turns off, I wake the phone to see what is going on. In the past I would wake up, check the phone, and the app would be closed. When I restart it I faced the issue with losing the edited server name with a partial library.

MotleyG
Posts: 199
Joined: Thu Sep 23, 2021 6:19 pm

Re: v2.24.2 Will Not Complete SFTP Scan

Post by MotleyG » Fri Jul 26, 2024 7:30 pm

Dryst wrote:
Fri Jul 26, 2024 5:34 pm
I made zero changes to anything. I simply left the charge cable plugged in.

Also, I am now keeping the screen on. When it turns off, I wake the phone to see what is going on. In the past I would wake up, check the phone, and the app would be closed. When I restart it I faced the issue with losing the edited server name with a partial library.
Interesting that a simple switch to running on charge versus battery only would cause this challenge. Especially on a Sony phone, I haven't seen this type of issue before. I don't have one myself but think I can get my hands on a loaner from a colleague here. It does sound like some kind of power management though.

Dryst
Posts: 39
Joined: Mon Mar 20, 2023 10:59 pm

Re: v2.24.2 Will Not Complete SFTP Scan

Post by Dryst » Fri Jul 26, 2024 8:07 pm

I got to over 29,000 files scanned. The app just out of the blue closed. I am not sure why it did this, but it was not a clean shutdown. When I launch the app again, I lost my source rename of "SFTP". It now instead shows "#2".

This is the issue I have been facing.

Dryst
Posts: 39
Joined: Mon Mar 20, 2023 10:59 pm

Re: v2.24.2 Will Not Complete SFTP Scan

Post by Dryst » Fri Jul 26, 2024 8:08 pm

The file count for #2 shows as: 29,508

These are not all files

Dryst
Posts: 39
Joined: Mon Mar 20, 2023 10:59 pm

Re: v2.24.2 Will Not Complete SFTP Scan

Post by Dryst » Fri Jul 26, 2024 8:16 pm

I am going to completely delete the source then re-add it. I will try the scan again paying close attention when it gets to 29,000 files scanned.

I am also now seeing duplicate files for #2, so something went wrong.

Dryst
Posts: 39
Joined: Mon Mar 20, 2023 10:59 pm

Re: v2.24.2 Will Not Complete SFTP Scan

Post by Dryst » Sat Jul 27, 2024 5:37 am

Now I am at 30,162 files scanned also taking screenshots from the phone.

This is so random...

Dryst
Posts: 39
Joined: Mon Mar 20, 2023 10:59 pm

Re: v2.24.2 Will Not Complete SFTP Scan

Post by Dryst » Sat Jul 27, 2024 5:48 am

I am at the Z's of my artists now. This should be done soon (unless it crashes again).

30721 files scanned.

Dryst
Posts: 39
Joined: Mon Mar 20, 2023 10:59 pm

Re: v2.24.2 Will Not Complete SFTP Scan

Post by Dryst » Sat Jul 27, 2024 5:50 am

Okay -- it just finished, but it did something strange. It renamed my source from "SFTP" to "Music". I am not sure why it would have done this. Now I have two sources with the same name. I will again rename the source.

Dryst
Posts: 39
Joined: Mon Mar 20, 2023 10:59 pm

Re: v2.24.2 Will Not Complete SFTP Scan

Post by Dryst » Sat Jul 27, 2024 6:11 am

I just finished making a phone call with the app still open. The app is now completely frozen and does not respond.

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