App purchase

Support questions for Neutron Recorder only.
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Lfgomezd
Posts: 1
Joined: Sun Nov 06, 2022 1:30 am

App purchase

Post by Lfgomezd » Sun Nov 06, 2022 1:40 am

Hi. I wanted to buy the player, but bought the recorder mistakenly. Can you help correct this?
By the way, I already have the paid version of the player on my android device, too.
Thank you

blaubär
Posts: 3388
Joined: Tue Apr 02, 2019 6:48 am

Re: App purchase

Post by blaubär » Sun Nov 06, 2022 5:39 am

Lfgomezd wrote:
Sun Nov 06, 2022 1:40 am
I wanted to buy the player, but bought the recorder mistakenly. Can you help correct this?
By the way, I already have the paid version of the player on my android device, too.
As your contractual partner isn't the app developer or the forum and its users, but the shop you bought the app, and its operators respectively, no. You'll have to deal with the latter for a refund. Also see here.

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