Add a USB-OTG-Stick??

Support questions for Neutron Player only.
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Lupex
Posts: 12
Joined: Mon Jun 15, 2015 4:00 pm

Add a USB-OTG-Stick??

Post by Lupex » Fri Jul 05, 2019 4:24 pm

The storage of my smartphone is too small (Xiaomi Note 7)
Now I bought a USB-OTG-adaptor and a USB stick.

I try to add/integrate the files on the stick to my Neutronplayer
I go to "Sources" , try add a new source, try to add via the "File System" (Dateisystem), but there are just 2 entrys (Internal and external storage) - no USB Stick...

In my File Manger I can find the stick as "Ultra Fit".
Any hints for me?

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: Add a USB-OTG-Stick??

Post by blaubär » Fri Jul 05, 2019 5:58 pm

Does it help if you shut down Neutron completely (remove from list of running apps) and restart it ?
Perhaps you've activated the additional storage after neutron had already been started.

Lupex
Posts: 12
Joined: Mon Jun 15, 2015 4:00 pm

Re: Add a USB-OTG-Stick??

Post by Lupex » Fri Jul 05, 2019 9:09 pm

Did not work. Even not after restarting the smartphone with the USB plugged in :(

Maybe I bought a wrong USB-Stick... I bought an 3.1

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: Add a USB-OTG-Stick??

Post by blaubär » Sat Jul 06, 2019 4:33 am

So you neither see the contents with the file manager ?
Before you buy another stick, try formatting the one you have using the smartphone. When asked for the type of filesystem you'll have to choose one that Windows can handle - you'll add the music from the PC ?
https://de.transcend-info.com/Support/FAQ-897
So you have to use "FAT32".

Lupex
Posts: 12
Joined: Mon Jun 15, 2015 4:00 pm

Re: Add a USB-OTG-Stick??

Post by Lupex » Sat Jul 06, 2019 9:17 am

Hi Blaubär,
I do not have the problems just with the Neutron player. I discovered yesterday, that in all Apps the otg-usb isn`t available (Photo-Apps, Vlc etc.).
I tried different sticks and different ways of formatting.
Maybe its a problem with the adaptor

blaubär
Posts: 3313
Joined: Tue Apr 02, 2019 6:48 am

Re: Add a USB-OTG-Stick??

Post by blaubär » Sat Jul 06, 2019 11:21 am

Lupex wrote:
Sat Jul 06, 2019 9:17 am
I discovered yesterday, that in all Apps the otg-usb isn`t available (Photo-Apps, Vlc etc.).
I tried different sticks and different ways of formatting.
Maybe its a problem with the adaptor
You said that you see at least the entry point in the file manager, that was the file manager on the android device ?
Lupex wrote:
Fri Jul 05, 2019 4:24 pm
In my File Manger I can find the stick as "Ultra Fit".
Do you see any of the contents in the file manager ?

Lupex
Posts: 12
Joined: Mon Jun 15, 2015 4:00 pm

Re: Add a USB-OTG-Stick??

Post by Lupex » Sat Jul 06, 2019 7:51 pm

Yes, it`s always the file-manager on the phone.
No, I can`t see the content.

I tried another OTG-adaptor, but exactly the same problems :(
Tomorrow I will try a Samsung A40 with my adaptor and my USB-Stick

Lupex
Posts: 12
Joined: Mon Jun 15, 2015 4:00 pm

Re: Add a USB-OTG-Stick??

Post by Lupex » Sun Jul 07, 2019 5:10 pm

Hmm, I tried my adaptor with a Samsung A40 and it worked immediatly...
So, I got a problem with my Xiaomi not with Neutronplayer...
Thank you

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