CANNOT CREATE PLAYLISTS ON WINDOWS 10 MOBLIE

Support questions for Neutron Player only.
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peracccjn
Posts: 4
Joined: Mon Aug 17, 2020 4:31 pm

CANNOT CREATE PLAYLISTS ON WINDOWS 10 MOBLIE

Post by peracccjn » Tue Aug 18, 2020 3:42 am

My phone is Microsoft Lumia 950XL,if you press the plus botton of the create playlist interface,there is nothing happened,I can't create any playlists.
But on my iPhone or Android phone that can be done,so sincerely hope that developers can fix it.

blaubär
Posts: 3312
Joined: Tue Apr 02, 2019 6:48 am

Re: CANNOT CREATE PLAYLISTS ON WINDOWS 10 MOBLIE

Post by blaubär » Tue Aug 18, 2020 5:32 am

Anything else works fine on the device ?

peracccjn
Posts: 4
Joined: Mon Aug 17, 2020 4:31 pm

Re: CANNOT CREATE PLAYLISTS ON WINDOWS 10 MOBLIE

Post by peracccjn » Wed Aug 19, 2020 7:30 am

blaubär wrote:
Tue Aug 18, 2020 5:32 am
Anything else works fine on the device ?
Yes,that's OK

blaubär
Posts: 3312
Joined: Tue Apr 02, 2019 6:48 am

Re: CANNOT CREATE PLAYLISTS ON WINDOWS 10 MOBLIE

Post by blaubär » Wed Aug 19, 2020 7:57 am

Then you could check the directory where the playlists are kept - perhaps it doesn't exist, Neutron cannot create it, it exists but doesn't have the correct priviliges etc

Where I can find the file of the playlist which I created by Neutron?
Playlist files created by Neutron are stored in the following locations:

Android OS: /NeutronMP/playlists
iOS: /NeutronMP/playlists
Windows 10: /Music/playlists
BlackBerry OS: /shared/music/playlists
On my PC it looks like this :

pl.PNG
pl.PNG (4.11 KiB) Viewed 1284 times

peracccjn
Posts: 4
Joined: Mon Aug 17, 2020 4:31 pm

Re: CANNOT CREATE PLAYLISTS ON WINDOWS 10 MOBLIE

Post by peracccjn » Mon Aug 24, 2020 10:40 am

The problem has already gone,thank you very much.

peracccjn
Posts: 4
Joined: Mon Aug 17, 2020 4:31 pm

Re: CANNOT CREATE PLAYLISTS ON WINDOWS 10 MOBLIE

Post by peracccjn » Mon Aug 24, 2020 10:41 am

That's very useful.

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