Problems with 2.19.X

Support questions for Neutron Player only.
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christantoan
Posts: 23
Joined: Fri Mar 22, 2019 3:20 pm

Problems with 2.19.X

Post by christantoan » Sat Feb 26, 2022 12:39 am

Hello,

After the 2.19.0 update which I think removes "All Files" permission from the player, I had some problems with my Sources and had to re-add them using SAF. However, when using SAF, the scan loops if it encounter a certain character (in my case '#') no matter if it's on the folder name or file name. In case of only the file's name has the character, the scan would finish but no file is added/processed.

Here's the screenshot of the scan looping:
Image

CarlFredricksen
Posts: 65
Joined: Mon Jan 09, 2017 3:22 pm

After installing 2.19.0 nothing works

Post by CarlFredricksen » Sat Feb 26, 2022 7:03 am

The app doesn't find the music files in the folders. Every setting is lost.
I can't get the app playing.
And don't know what to do.
Could anybody help me?

blaubär
Posts: 2713
Joined: Tue Apr 02, 2019 6:48 am

Re: SAF Scan Loop With Certain Character

Post by blaubär » Sat Feb 26, 2022 7:16 am

christantoan wrote:
Sat Feb 26, 2022 12:39 am
After the 2.19.0 update which I think removes "All Files" permission from the player, I had some problems with my Sources and had to re-add them using SAF. However, when using SAF, the scan loops if it encounter a certain character (in my case '#') no matter if it's on the folder name or file name. In case of only the file's name has the character, the scan would finish but no file is added/processed.
Indeed, there's a new version 2.19, although we don't see it yet in the release notes here in the forum, only directly in the play store:
* New:
- targeted Android 11 as required by Google for new updates, Android 11+ users will only be able to use Scoped Storage file access now;
- DSD and DSD sub-settings, Oversample and Follow Source Frequency settings are managed by Profile now;
- ability to clear/refresh UPnP/Chromecast device list in Output To and Source - + - UPnP/DLNA.
! Fixed:
- AGP affecting FRC preset.
* All other improvements and fixes (2.18.5-1 - 2.18.5-5) see on Neutron's forum.
I suggest you write to neutronmp@gmail.com and indicate this bug. Until it is solved you could use 2.18.5-5 .

blaubär
Posts: 2713
Joined: Tue Apr 02, 2019 6:48 am

Re: After installing 2.19.0 nothing works

Post by blaubär » Sat Feb 26, 2022 7:18 am

CarlFredricksen wrote:
Sat Feb 26, 2022 7:03 am
The app doesn't find the music files in the folders. Every setting is lost.
I can't get the app playing.
And don't know what to do.
Could anybody help me?
I suggest you write to neutronmp@gmail.com and indicate this bug. Until it is solved you could use 2.18.5-5 .

Perhaps it is normal that with 2.19 the Neutron Installation uses a new directory, so you'll perhaps have to re-set the settings. But perhaps that can be avoided by manually copying the contents of the directory from its old location to the new one. Ask the developers, they'll know.

CarlFredricksen
Posts: 65
Joined: Mon Jan 09, 2017 3:22 pm

Re: SAF Scan Loop With Certain Character

Post by CarlFredricksen » Sat Feb 26, 2022 7:25 am

Thank you
I uninstalled and reinstalled the app, so now the music files were found.
Thanks for your suggestion of the new directory. I will try to copy the old settings

CarlFredricksen
Posts: 65
Joined: Mon Jan 09, 2017 3:22 pm

Re: SAF Scan Loop With Certain Character

Post by CarlFredricksen » Sat Feb 26, 2022 7:28 am

Do you know where the new directory can be found?
Most important for me is to activate my eq settings

blaubär
Posts: 2713
Joined: Tue Apr 02, 2019 6:48 am

Re: SAF Scan Loop With Certain Character

Post by blaubär » Sat Feb 26, 2022 7:32 am

CarlFredricksen wrote:
Sat Feb 26, 2022 7:28 am
Do you know where the new directory can be found?
Most important for me is to activate my eq settings
No, on my old Samsung nothing big has changed.

CarlFredricksen
Posts: 65
Joined: Mon Jan 09, 2017 3:22 pm

Re: SAF Scan Loop With Certain Character

Post by CarlFredricksen » Sat Feb 26, 2022 7:37 am

I cant find a new folder. I started a search, but only the old folder could be found.
I have the same issue with a notes app. My lists and notes are saved, but I can't figure out where...

christantoan
Posts: 23
Joined: Fri Mar 22, 2019 3:20 pm

Re: SAF Scan Loop With Certain Character

Post by christantoan » Sat Feb 26, 2022 7:51 am

CarlFredricksen wrote:
Sat Feb 26, 2022 7:28 am
Do you know where the new directory can be found?
Most important for me is to activate my eq settings
You'd need root (or ADB is enough, maybe). The new folder is located here /data/data/com.neutroncode.mp/files/NeutronMP
blaubär wrote:
Sat Feb 26, 2022 7:16 am
I suggest you write to neutronmp@gmail.com and indicate this bug. Until it is solved you could use 2.18.5-5 .
Email sent.
Thank you for the tips!
Last edited by christantoan on Sat Feb 26, 2022 7:56 am, edited 1 time in total.

CarlFredricksen
Posts: 65
Joined: Mon Jan 09, 2017 3:22 pm

Re: SAF Scan Loop With Certain Character

Post by CarlFredricksen » Sat Feb 26, 2022 7:55 am

Thank you
So I only have access when connecting the phone with my pc?

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