A: No, it is not a bug. Some firmwares tend to optimize power usage and suspend apps when they are sent to background or when screen is switched off. During playback Neutron notifies OS that important task is ongoing (playback) but OS can still suspend app at its own discretion.
This problem is related mostly to Android devices with Android 11+. In most cases it is possible to opt out an app from power saving and suspension in background via the dedicated OS settings.
For that:
- Go to OS settings → Battery settings and check if there is a list of the apps for exclusion from power saving or there is a list of the apps which were included for power saving, so you can exclude Neutron from it
- Go to OS settings → Apps → Neutron Player/Neutron Recorder → Battery optimization → select Not Optimized
- Go to OS settings → Apps → Neutron Player/Neutron Recorder → Battery → select Optimized or if does not help select Not Restricted
Here is an example for Samsung Galaxy S10 device:
1. Go to OS settings and find Apps:
2. Tap on Apps and fine Neutron:
3. Tap on Neutron and scroll the list to find Battery or Battery optimization menu item:
4. Tap on Battery menu item:
5. Select Optimized or if it does not stop Neutron from suspension return to this menu and select Unrestricted:
